Step-by-Step: How to Open Your Business in Wakefield

Starting a business can be both exhilarating and nerve-racking. For many, there is a simultaneous sense of excitement and anticipation in building a business from the ground up, but also the fear of the unknown steps required to secure permits and licenses from the local municipality.

The Town of Wakefield has made launching your business idea more business-friendly by providing a Step-by-Step Guide to Open a Business that takes the guesswork out of this complex process. Let’s walk through this helpful resource that will pave the way for your business’s future success.

Step 1: The Permitting Process

The journey to ‘hanging a shingle’ in Wakefield starts with a scheduled appointment with Erin Kokinda, the Community and Economic Development Director of Wakefield. She will welcome you to the business community and discuss the details of obtaining the correct permits needed to turn your idea into reality.

Part of this step in the process will include an initial meeting to discuss the intended use of the space you would like to rent, build, or purchase. The Building Inspector will be part of the process, helping determine whether your proposed business is automatically allowed (“by-right”) or requires approval from the Zoning Board of Appeals or the Planning Board before a building permit can be issued.

Depending on the location, existing building conditions, and proposed business use, some projects may require additional zoning or site plan review. If approvals from the Zoning Board of Appeals or Planning Board are needed, Town staff will help guide you through the process, including any required applications or plans.

Step 2: Approvals

If your project needs the green light from the Zoning or Planning Board, your next step is to submit your application. To help things move smoothly, our bylaws outline exactly how many plan sets you’ll need to submit.

Timing is everything! Make sure to hit the application deadlines to secure your spot on the agenda. The Zoning Board of Appeals meets on the second and fourth Wednesdays, while the Planning Board meets on the second and fourth Tuesdays.

Since our Board Meeting calendars fill up fast, it’s a good idea to check deadlines early, as it can sometimes take a few months to get on the schedule. We’ll see you at the public hearing. And, while not required, having a professional by your side can be a huge help.

Step 3: Health Review

This step in the process is unique to businesses that sell, prepare, or distribute food. If this describes your business, schedule a meeting with the Health Department to complete the next steps. If your business does not sell or prepare food, you may skip to step 4.

When you meet with the Health Department, you’ll walk through your Food Establishment Plan Review Application together. This is your chance to get clarity on fees, annual permits, and the inspection process. To keep things moving, please bring a site plan showing your building and any outside equipment, along with a floor plan, your proposed menu, and any required certifications. If your project is a bit more complex, we’ll stay in touch through follow-up meetings to make sure every detail is covered.

Once your full list of health permits is submitted, the Health Department has 30 days to review and provide a decision. As you plan your operations, keep in mind that Wakefield is committed to environmental responsibility. Our bylaws prohibit foam polystyrene (Styrofoam) and restrict the use of plastic bags, cutlery, stirrers, and straws. You can find the full details in Sections 154-10 and 192 of our bylaws.

Step 4: Permitting & Inspections

You are well on your way to launching your new venture! This next step in the process includes two components: permitting and inspections.

Permits

Depending on the renovations or building work required for your business to open officially, you will need permits from agencies such as plumbing, gas, electrical, signage, and fire prevention. If your business is located within Wakefield’s Signage Overlay District, it is important to consider your signage plans early in the process, as additional signage and design requirements may apply. View the Signage Overlay District Map.

When you submit plans for a larger project, such as a new restaurant, we kick off a coordinated review across several town departments. Think of it as a team effort to ensure everything is up to code. Since every department (from Fire to Health) has its own specific requirements, it’s a great idea to touch base with each one early on.

If your business needs a Health Department Permit, don’t worry about the middleman. The Health Inspector will automatically notify the Building Inspector once your plans are approved and ready to go.

Inspections

Think of inspections as your project’s progress reports. As you build, your inspector will check off each stage right on your permit card. If you’re opening a food-based business, just remember to schedule a final walkthrough with the Health Inspector before your grand opening. We want to make sure everything is perfect before you welcome your first customers.

Schedule your inspection.

Step 5: Business Certificate

Finalizing your business setup is a big milestone. Most new Wakefield businesses are required to apply for a Business Certificate with the Town Clerk. You can do this in person at Town Hall once your Building Permit has been issued.

Pro-tip: Bring your Federal Tax ID number with you, and you’ll likely walk out with your completed certificate the same day.

Step 6: Licenses

Depending on your business type, our Town Council will issue the specific licenses you need, such as an Alcohol, Entertainment, or Common Victualler license.

Alcohol License

If you plan to  offer beer, wine, or cocktails, we recommend reaching out to the Town Administrator’s office right at the start of your journey. They can help you check on license availability and guide you through the process.

Just a quick reminder: because the state considers beverages part of your food service, you’ll need to include your drink menu in the plans you submit to the Health Department.

Entertainment License

Planning to add some atmosphere to your space? Whether you’re installing cable TV for the big game or hosting live music, you’ll just need to grab an Entertainment License to make it official.

Common Victualler License

This licensure approval is mandatory for businesses that cook, prepare, and serve food for on-premises immediate consumption. It requires compliance with M.G.L. c. 140, section 6, and the resolution of all health, fire, and building department issues. The application for a Common Victualler’s License should be filed at least four weeks prior to the planned opening of your establishment.

Once you’ve applied, be sure to mark your calendar for the night of the meeting when your application is being considered. We require a quick visit from you during the meeting so the Council can officially welcome your business to town and finalize your paperwork.

Step 7: Certificate of Occupancy

Once construction wraps up and the Building Inspector gives the final thumbs-up, it’s time to apply for your Certificate of Occupancy through the Building Department. Just a heads-up: every business needs this certificate before opening its doors, even if you don’t need a Building Permit for your space. We’ll get your certificate issued as soon as each town department confirms that your business meets their safety standards.

Opening a restaurant? The Health Department will conduct a final walkthrough, usually 12 to 24 hours before your grand opening. This will ensure you’re ready to help your first customers.

Step 8: Renewals

Once you’re up and running, don’t forget to keep an eye on your permit expiration dates. We try to make it easy by printing the date right on the front of each document. Staying current is your responsibility. However, we’re here to help if you’re ever unsure about a renewal date or the next steps. We want to make sure your business stays official and stress-free.